Professional and quality personnel are critical to any practice; hiring the right individual is just the beginning. The investment in specialized training provides the jump-start necessary to promote staff to improve more quickly, as well as ensure efficiencies and a thorough knowledge of how an effective practice operates.
MaxSurge Healthcare Solutions offers sound training that recognizes the importance of:
- Thorough patient data collection and system entry
- How initial account collection is essential to a practice
- Scheduling a productive schedule
- Appropriate scripting for any situation
- Customer service significance to a successful practice
- Necessity of HIPAA compliance (as well as other compliance areas necessary to a compliant practice)
- Treatment planning and the goal of patient case acceptance
- Basic coding knowledge and handy reference sites
- General practice and front office protocol necessary to effectively run an office
- Establish effective methods of checks and balances in place to assure staff and practice security
- Basic practice-related marketing
- How to utilize the documentation necessary to maintain a patient chart or EMR
These, and many more topics, are covered by MaxSurge staff. Training is provided on-site or at the MaxSurge facility offering staff group training as well as important one-on-one training.